Powersound Productions

Audio/Lighting Rentals & Production Services
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FAQ's  
 
Q: How much does audio/lighting & video production cost in order to use your service?
A: We know this sounds lame but it depends! Here are a few general questions that we ask before we send you a quote.
 
Where is the venue , how big is the venue, how many bands will there be at this show, how many people are expected to be there, for bands, who is paying you, for promoters; how much is budgeted for this particular show, are you looking for just sound? How about lighting? How about video?

A: Sorry to say you want your rental to be ready by the signed contract time and due to that fact we get paid whether you use the gear or not.

Q: What happens if something does not work?
A: We care and want things to go well for you and we will do everything possible to bring you a replacement if possible. There is always the possiblily of a malfunction even with the best of equipment. Try not to wait until the last second to set everything up. Call us asap with the assigned cell number you will receive at rental time at the first sign of trouble.We will gladly refund you the rate of the rental on the gear that is not working or issue you a credit - your choice.

Q: Can I pick up rental gear early?
A: Only if you pay for the extra time that it is out of the shop.

Q: I called and asked for some equipment and you said you had it but I came in and you stated that it was rented out.
A: All rentals are on a first come first served basis and must be prepaid in full before the rental. If you want to reserve gear you just come in and prepay. Don't wait until the last minute. When weekends and special event come up even we can run out of inventory

Q: I completely forgot about bringing back our rental until you called. I couldn't get off my work in time to get you back your rental before you closed.
A: You are responsible for paying for the rental equipment until it is returned even if it's in a trailer,your house or still at the venue. If you can't make your rental return time CALL US ASAP.  You could very well be messing up someone else's reserved rental. Put yourself in another persons shoes that is waiting for gear for their show and that gear is still out. Our business is renting gear.
 
Q: While we were loading in we accidently dropped your stuff off the truck. When we got inside and started up our p.a. your stuff didn't work. We plugged the microphone in those round things on the front of the mixer but no sound came out?
A:. We always believe you know what you are doing unless you ask for help but even then we can't make you profecient in audio or lighting in the few minutes it takes to pick up our equipment. We send a operators manual with each rental  to help you. If you do not understand what goes where, like the difference between instrument cable and speaker cable let us help you.  In the end you break it you pay to get it fixed or replaced and that includes exterior damage. We expect it back in the same condition we gave it to you in.

 Partial list of things that will cause an event to cost more for us to run your show:

Restricted Access
* When load in is restricted for any reason, whether it be stairs or steps of any kind, parking not available within reasonable distance of load in, long load in distance between parking and stage, etc,

Long Shows
* Shows that require early load in or delayed load out

Did I Say Stairs or Steps

Multiple act shows/Open stages/Festivals, etc
* Festivals and shows that require multiple setups, constant stage changes, and/or multiple soundchecks

Outdoor shows / Weather protection
* If  roofing does not cover both stage AND mixing areas, there will be additional cost for tents, tarps, plastic, as needed to protect the gear

Power requirements for production
*Seperate 20 amp circuits within 25' of the stage are required (for both indoor or outdoor shows) Generators,power distribs,/or any on-site wiring necessary to provide the seperate 20 amp circuits is not included in the prices
 

Policies and rates are subject to change without notice